Our U.S. Recruiting Process:

We know the job search and interview process can be intimidating and, quite frankly, frustrating at times.  We completely get it! We want to make sure you have a great experience when you apply for a job at ICL. One way we want to help is to be transparent about what you can expect after you hit the “apply now” button. Listed below are the steps for our recruitment and selection process.  Keep in mind it may vary slightly between roles but here's a general idea of what to expect:


Submitting Your Resume/CV Initial Selection Process On-Site Interview 
  • To be considered for a position, you need to submit your profile through our applicant tracking system. Good news...no cover letter is required!


  • Next, a member of our Talent Acquisition (TA) team or the hiring manager will review all the resumes that meet the minimum requirements of the job. Sometimes this can be hundreds of resumes for one opening. We work hard to complete this step as soon as possible but sometimes it may take us a couple of weeks. We promise we are working as fast as we can! 


  • We are fortunate that we have a lot of talented individuals apply for our positions. This means we can only follow-up with the candidates who we are moving forward in the process. Even though it may not have worked out for this position,  we really want to keep in touch with you. If you are still interested in us, which we hope you are, please sign up for our job alerts.
  • If your background and skills are a potential fit, then we most likely will schedule a phone or video interview with you.


  • Be on the look-out for our on-line application to complete. Note: This email will come from Silkroad OpenHire (check your spam). Please be sure to fill out this application prior to any interviews. Tip – the system only gives you 60 minutes to complete the application, so be sure to fill it out when you have time so you do not have to start over. 


  • The phone or video interview with TA or the hiring manager will last around 45-60 minutes. You will want to be prepared to show us why you would be awesome for this job. During this time, we will review your resume and ask you to explain your job movement. We will also have you answer some interview questions. Remember, you should use this time to help determine if you want to work for us, so have some questions ready for us!  


  • Some positions take an assessment instead of participating in a phone interview. If you applied for one of these positions, we will be sure to  let you know. 
  • You made it to this step. Nice job! Next up is the on-site interview. Plan on being there for a couple of hours for your behavior-based interview. 


  • What is a behavior-based interview? These interviews include structured questions that ask you to  provide real-life examples of how you have handled a situation in the past. These questions typically start with “tell me about a time” or “give me an example.” We are looking for specifics here, so try to not generalize!


  • Our goal is for the selection process to take a couple of weeks; however, it can last longer, sometimes even up to a couple of months for certain positions. Once we have filled the position, we will be sure to follow-up with you via e-mail to let you know the position is now closed.

Have more questions? We know we would.  That is why we created a frequently asked questions section to hopefully answer your remaining questions.


Interview FAQ’s

1.) How can I prepare for the face-to-face interview?

  • Review the job description (Hint: Save it when you apply!) Use the job description to help you develop questions for the interviewers – especially if there is something included you would like more details on. Don’t have a copy of job description? Reach out to us - ask the Talent Acquisition (TA) team member who contacted you about the interview for a copy.
  • Research ICL. We want to know you did your homework. This shows us your interest in our company. See question #6 below on where to look.
  • Have a list. It can be a mental list or an actual physical list you bring to the interview. Make a list of some examples from your past that demonstrate projects you worked on or various events that demonstrate the skills required for the job. Afraid your mind may go blank when you are face-to-face with your interviewers? Feel free to bring a concise list with you to the interview. It’s not against the rules to have a “cheat sheet” of examples that you quickly reference during the interview!
  • Rehearse - Practice in front of a mirror or with friends/family. We know, we know, this may feel awkward, but trust us, you will always sound better in your head! Practice verbalizing your answers out loud.
  • Have a list of questions ready for the interviewers. We will give you time in every interview to ask questions, so be ready! This is your chance to be the interviewer and put us in the hot seat. Ask about the company, the position, the manager, the team, etc. You need to determine if you want to work for us, so use this opportunity to get some answers.

2.) How can I prepare for the phone interview?

Much of the same tips for the face-to-face interview can be applied for the phone interview, but there are a few other tips to keep in mind:

  • Think about your environment – Is it noisy? Could you potentially be interrupted? Do you have good service? The last question you want to ask your interviewer is, “can you hear me now?”
  • Be comfortable, but not too comfortable. Do not underestimate the importance of the call! The hiring manager typically does not participate, but we will be sharing the details with them. Be as professional as you would in a face-to-face interview, but feel free to wear your pajamas!
  • Be able to explain why you want this job. You will be asked that every time.
  • Remember, if the hiring manager is not on the call, we may not be able to answer all of your questions about the position (while we try to learn as much as we can, ICL has a wide range of jobs that are very unique!). That being said, feel free to ask and we will answer what we can.

 3.) What is the best way to answer behavioral-based questions?

Get your story straight! When answering behavior-based questions, be sure to use the STAR method:

  • SituationWhat was the situation or event?
  • Task – What were you responsible to accomplish? Hint: Instead of saying “we,” say “I.” We want to hear about your role in a project and your accomplishments.
  • Action – What actions did you take to complete the task? Hint: Be specific.
  • Result – What was the outcome?

A few more tips:

  • Take your time. It is better to take a moment to breathe and review your notes/think through your examples rather than quickly provide a poor answer. We train our interviewers to expect these pauses!
  • Provide details and be specific. Tell us a story we can follow and understand.
  • Stay positive. Even if your last boss was an absolute nightmare, try to speak to what you learned from the experience rather than focus on all of their horrible traits.
  • Practice, practice, practice!

 4.) Do I need to bring copies of my resume?

We provide the interviewers with the resume you submitted to our Applicant Tracking System; however, it never looks bad to be prepared! We also recommend you bring a copy for yourself so you can reference it when reviewing your job history with the interviewers. Finally, it is especially important to bring copies of your resume if you have made any updates to it since applying.

 5.) What should I wear?

Appropriate interview attire will depend on which location you are interviewing at. Since some of our interviews may take place at one of our plants and include a tour, typical interview attire may not be appropriate. If the information is not provided, feel free to ask us.

 6.) I want to learn more about ICL before my interview; where can I look?

There are many websites to check out to learn about ICL:

 7.) What do I do when I get to the interview location?

All of the directions you need are included in the email we sent you when confirming your interview. Still have questions? Feel free to respond to our email or give us a call. We are happy to help and want you to feel as prepared as possible for your interview!

 8.) Who is my contact after the interview?

Can you guess who? That’s right – us! If you haven’t noticed, we are here to help with the entire interview process – before, during, and after. Consider us your right-hand man (or woman!) to the interview process.


Thanks for the time you are committing to our recruitment process.  We look forward to getting to know you!

The Talent Acquisition Team